Jean and Charles Schulz Information Center 1000
Chief Information Officer
Information Technology (IT) supports students, faculty, and staff in their use of computers, the network, telecommunications and instructional technology for teaching, research and the operation of the institution. IT offers electronic mail, web pages, multimedia equipment, video and photographic production, instructional technology software, and administrates the campus network, phone system and videoconferencing facilities.
IT operates a fully staffed help desk providing all members of the Sonoma State University community with assistance in the use of information technology. Help desk consultants are available by phone, 707 664-HELP; e-mail (firstname.lastname@example.org); or in person (1063 Schulz).
IT provides workstation support services in the field to faculty and staff for their office-based computers.IT provides assistance to faculty in developing on-line multimedia content.
IT manages eight university computer labs on campus.The labs are for use by all current students, faculty, and staff.Each lab offers a wide range of software.Consultants are available to assist lab users and may be reached by telephone at 664-LABS.The 24-Hour Lab is open 24 hours per day, 7 days a week during the semester. Other labs may be scheduled for classes.Lab schedules are posted outside each lab, and on the web at www.sonoma.edu/it/labs.Lab locations, configurations, and software can also be found there.
IT maintains high-tech classrooms on campus, two videoconference facilities, and high tech media services preview rooms.
IT operates an extensive high-speed campus and residential network with 14,000+ nodes providing access to a wide variety of resources from the campus and across the Internet. IT also operates a modern phone system for the campus and residential community.
IT is responsible for the technical operation of administrative information systems for Human Resources, Finance, and Student Information systems.
Sonoma State University is a member institution of 4Cnet. As such, users of SSU’s telecommunication network facilities must follow 4Cnets Acceptable Use Policy (www.4c.net).
For more information see www.sonoma.edu/it.