Excellence Award Recipients FY 2011-2012
Susan Bennett, Administrative Information Systems
Sue Bennett has served as an Analyst Programmer in the Administrative Information Systems section of Information Technology since1999, and has become an indispensable part of the department during her tenure here.
Sue was selected for her success in enhancing student, faculty, and staff satisfaction; specifically for her part in aiding with the new waitlist functionality that has been hailed on campus as a “Godsend” and “The best registration process I’ve experienced since coming to Sonoma”. She is recognized for her responsiveness to the student system needs and her dedication to enhancing the student, faculty and staff satisfaction with CMS. “She keeps the student experience on the forefront of her mind when thinking through process changes and working with the CMS staff.” Sue has also been a driving force with the graduation initiative by conducting the research and the implementation of the mass update feature allowing for block enrollment of hundreds of students. Sue has made a tremendous impact in delivering improved services to our students while illustrating an exceptional ability to hear what needs exist and creatively collaborate with departments.
Edward Liddell, Operations and Engineering
Ed Liddell joined Sonoma State University in 1999 as a Building Service Engineer in Facilities Services, and has been there ever since.
Ed was selected due to the high level of dedication and service he provides to his customers. Ed’s responsibilities include the Recreation Center, Darwin Hall, and the Art Building, and all areas voiced the same praise: he is “an integral part in the success of the smooth operations of our departments.” Ed went above and beyond to find better ways of keeping the equipment and building functioning during the transition and remodel of Darwin, and his “expertise in problem solving in a timely fashion is very much appreciated in the sciences as many experiments rest on his ability to quickly remedy problems.” This dedication and willingness to go above and beyond to resolve unique problems was echoed by the Art Department and the Recreation Center, where the functionality of the building and equipment can have a dramatic impact on the work and projects of students, staff and faculty. Pam Su of the Recreation Center stated that “Ed’s work exemplifies the type of excellence that I greatly appreciate and that I don’t take for granted.”