About | FAQs | Student Resources | Course Requirements/Electives
About the Program
Participants learn to:
- Understand current management theories and their practical applications
- Apply new perspectives to on-the-job problems
- Follow sound practices in management of human resources
- Enhance communication and build dynamic work teams
- Resolve conflicts and communicate effectively across cultures
- Motivate others and increase morale
The program is designed to address the professional needs of a diverse audience:
- The new manager or supervisor
- The technical professional taking on new duties in team leadership and supervision
- Small business owners with a limited training budget
- The larger company whose employees need specific training
- Current managers augmenting their professional skills in specific areas
- Those developing new skills for career change
Enrollment Procedures
No formal application to the program is required; courses are open to those not enrolling in the full certificate.Faculty
Instructors are experienced management and organization development professionals who excel at working with adult learners in a dynamic and participatory environment.
Frequently Asked Questions
Do I need to apply to the program?
No formal application is required; you may begin taking courses at any time.How long does it take to complete the program?
One semester.How do I obtain my certificate?
Contact the School of Extended Education at 707/664-2394 and request your "Application for Certificate." After our Registrar checks your records and confirms that you have completed the requirements, your certificate will be mailed to you.How can I benefit from this program?
Managers and business owners benefit by having a quality source of low cost training for their employees; investment in employee development has been proven to foster productivity and employee retention.If you are looking for a new career opportunity or for advancement in your present position, this program benefits you by providing training in the most up-to-date approaches to organizational and team management. Certificate programs are a great way to demonstrate to your employer that you have completed a focused course of study directly applicable to your workplace. This program's flexibility allows you to choose courses which meet your specific needs and to complete the program at your own pace.
Student Resources
Financial Aid
The Education Resources Institute Inc. (TERI) offers student loans for certificate program students who meet certain requirements. Applications are available at www.teri.org.
Other Resources
Private Industry Council/Job Training Program (PIC/JTPA) Employment & Training Division provides assistance to qualified applicants, 707/547-5550.American Society for
Training Development (ASTD)
North Bay Chapter, P.O. Box 9330, Santa Rosa, CA 95405, 707/547-9005.
Personnel Association of Sonoma County (PASCO), P.O. Box 11112, Santa Rosa, CA 95406, 707/522-0304.
Related Programs
Extended Education Certificate
Programs
Conflict Resolution
Human Resource Management
Meeting Management
Degree Program
Liberal Studies BA Degree
Completion Program
SSU Academic Schools and
Departments
Business Administration
Psychology
Course Requirements and Electives
Requirements
To earn the Certificate of Completion participants are required to complete a minimum of 75 hours of class time including three core courses:- The Successful Supervisor
- Moving Into Management
- Working Across Cultures
- Interpersonal Communication and Resolving Conflict
- Leadership and Change
- Improving Workplace Performance

