Refunds

Refund Policy

Please familiarize yourself with the regulations that govern refunds and withdrawals from Extended Education coursework. Students must officially request refunds by completing and signing a Class Drop and Refund Request form in the School of Extended Education Office, or by faxing a request to 707/664-2613. To drop by phone, call (707) 664-2394. Requests for refunds of fees are accepted only during the current session. The effective date of a refund request is the day the completed "Class Drop and Refund Request Form" is received by Extended Education. If you drop a course which has not been canceled and apply for a refund, a portion of the fee is refunded according to the following schedules:

Refund Schedule: Extension Course

  • All fees are refunded if you drop prior to the day of the first class meeting.*
  • On or after the day of the first class meeting, fees are partially refunded when Class Drop and Refund Request forms are received before 25% of the course time has elapsed. Please refer to the application of this policy as detailed below:
  • For classes consisting of 4 meetings or less, no refund is given.
  • For classes consisting of 5, 6, 7 or 8 meetings, you will receive 65% of the fees collected if you drop before the day of the second class meeting. On or after the day of the second class meeting, no refund is given.
  • For classes consisting of 9, 10, 11 or 12 meetings, you will receive 65% of the fees collected if you drop before the day of the third class meeting. On or after the day of the third class meeting, no refund is given.
  • For classes consisting of 13, 14, 15 or 16 meetings, you will receive 65% of the fees collected if you drop before the day of the fourth class meeting. On or after the day of the fourth class meeting, no refund is given.
  • It is your responsibility to ensure that all course prerequisites are met prior to registering for a class. Failure to meet course prerequisites cannot be accepted as justification for a refund.
  • You can expect to receive your refund check within four to six weeks from the date your request is received. Credit card accounts cannot be credited; refunds are issued by check only.

*This is Friday for a course that begins Saturday, Sunday or Monday.

Refund Policy: Online Courses

Once you log on to the course, no refund is available

Refund Schedule: Special Sessions

If you are considering dropping a class, you should contact Extended Education at 707/664-2394 immediately to see if any refund is available. The amount of refund is dependent upon when the course is dropped through the School of Extended Education. In the event of a canceled class, a full refund is given.

  • For university courses all fees are refunded if you drop prior to the day of the first class meeting.*
  • On or after the day of the first class meeting fees are refunded according to the following schedule. For classes conducted during a two, three, four, five-week session or longer:
  • On or after the first day of class* 65% of fees collected will be refunded until 25% of the course time has elapsed.
  • After 25% of course time has elapsed. No refund.
  • You can expect to receive your refund check within four to six weeks.
  • Credit Card accounts cannot be credited; refunds are issued by check only.

For classes conducted during a one week session or less: No refund.

*This is Friday for a course that begins Saturday, Sunday or Monday.

Social Security Number Usage

Students are required to provide the University with their correct social security numbers (individual taxpayer identification numbers) pursuant to the authority contained in Section 41201, Title 5, California Code of Regulations, and Section 6109 of the Internal Revenue Code. The Internal Revenue Service requires the University to file information returns that include the student's social security number and other information such as the amount paid for qualified tuition, related expenses and interest on educational loans. That information is used to help determine whether a student, or a person claiming a student as a dependent, may take a credit or deduction to reduce federal income taxes. Students who do not have a social security number at the time of enrollment will be required to obtain a social security number and submit it to the University within 60 days. Failure to furnish a correct social security number may result in the imposition of a penalty by the Internal Revenue Service.

Tax Credit

If you are enrolled in an eligible degree or certificate program or are taking courses to acquire or improve job skills, you may qualify for a Hope Scholarship or Lifetime Learning Tax Credit. The Hope Scholarship tax credit is available only to students in their first two years of postsecondary education who are enrolled at least half-time in an eligible program. The Lifetime Learning tax credit is available to students at all educational and enrollment levels who are enrolled at an eligible educational institution. The tax credits are based on the amount of qualified tuition and fees, less grants and other tax-free educational assistance, and the taxpayer's modified adjusted gross income. Hope credits apply to fees paid after December 31, 1997, and the Lifetime Learning credit applies to fees paid after June 30, 1998. Consult IRS Publication 970 or your tax preparer for additional information.