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CertifcatePrograms3PsychologyConictResolutionCerticateProgramInformationMeetingSaturdayAugust102-330pmSchulzRoom1121SurveyoftheFieldofPracticeinConictResolution14hoursCEcreditMFTLCSWMCLEThiscourseprovidesanoverviewofconictresolutionpracticeincludingThediverseareasofdirectapplicationofconictresolutionmethodsConictresolutionasarangeofprocesseshavingtodowithpreventingresolvingandhealingdamagefromdestructiveconictApplicationoftheapproachesandvaluesofconictresolutionbypractitionersinmanyeldssuchashumanresourcesbusinesseducationlawhealthcaresocialworkandpublicservice.Thecourseincludesguestspeakersdiscussingexamplesofhowconictresolutionisappliedinavarietyofcareersandcommunityendeavors.Gradeonly.PatriciaA.Shanahann2mtgsFAug231-7pmSaAug249am-5pmnSalazarHall2013nPSY49042791unit225CommunicationSkillsinConictResolution14hoursCEcreditMFTLCSWMCLEWhereverpeoplearetogetherhavingdifferencesandconictisinevitable.Effectivecommunicationskillscanturntheseconictsintoopportunitiestodeepenmutualunderstandingsolveproblemscreativelyandco-existpeacefully.Mostofusnditchallengingtolistenandcommunicatewellwhiledisagreeing.Thisclassintroducesskillsweneedtosucceed.Throughlecturesmallgroupdiscussionshortvideosroleplaysandinteractiveexerciseswelookatbasiccausesandbiologicalimperativesofconictlearnaboutourownapproachestoconictandbeginlearningandpracticingskillsandtechniquestoenhanceandexpandourconictcommunicationtoolkit.Thisincludestechniquesforactiveempathiclisteningexpressingourfeelingsandneedsinwaysotherscanhearuntanglingandreleasingblameandassumptionsandmanagingstrongemotionsoursandtheirs.DifcultConversationsHowtoDiscussWhatMattersMostbyDouglasStoneBrucePattonandSheilaHeenoftheHarvardNegotiationProjecttherequiredtextisavailableattheSSUBookstore.Gradeonly.LorraineSegalM.A.n2mtgsSaSep7149am-5pmnSalazarHall2013nPSY49042781unit225OvercomingFearofConict14hoursCECreditMFTLCSWMCLEConicttendstobeavoidedbecausefewpeopleknowthestrategictoolstohandleiteffectively.Thisworkshopspecicallyaddresseshowtoovercomeanxietywhichcanbebasedonfearofconictfearoffailureandfearofrejection.Thetool-basedapproachgivesconcreteskillstohelpyoubebothhighlyeffectiveandempatheticbringingmoreclientsintoyourpractice.Studentswilllearntoimproveconictedrelationshipsinanatmosphereofunconditionalfriendlinesscongenialityandcamaraderiewherepeoplecantryoutnewtoolswhilehavingfun.IleneWolffM.A.n4mtgsFSep27Oct4530-730pmSSep28Oct510am-4pmnSalazarHall2013nPSY49044321unit246NegotiationI28hoursCECreditMFTLCSWMCLENegotiationisapartofeverydaylifebutfewofusarefamiliarwiththesystematicstepsthatcanleadtosuccessfuloutcomes.ThiscourseintroduceskeyfactorsthatsignicantlyaffectthenegotiationprocessincludingAnanalysisofdifferenttypesofconictandhowtoworkwitheachinthenegotiationsettingHowtodistinguishbetweenonesowninterestsissuesandpositionsandthoseofthepersonontheothersideoftheconictHowtofocusondevelopingproceduralrelationalandsubstantivesatisfactionabouttheoutcomeHowtocreatedurablelong-lastingagreementsThewholethrustistowarddevelopingequitableanddurabledisputesettlements.Thenegotiationskillsintroducedintheworkshopmaybeappliedtomanysettingsinthehomeonthejobinthecommunityandbetweennations.Learningisreinforcedwithsimulationsofnegotiations.Understandingnegotiationalsopreparesoneformediationtraining.CourseservesasprerequisiteforMediationI.Gradeonly.JonTownsendM.A.n5mtgsFOct11630-10pmSaSuOct12139am-5pmandOct19209am-5pmnCarsonHall14nPSY49042742units575MediationIPrerequisitesNegotiationIorpermissionofinstructor.28hoursCECreditMFTLCSWMCLEConictssurroundusfamilyworkcommunitythelargerworld.Evenwhenpeoplehavesystematicallylearnedhowtonegotiateforsatisfactoryresolutionofconictssometimesnegotiationsgetstalledcausinggreatfrustrationtoallinvolved.Inthesesituationsatrainedneutralpartycansometimesfacilitatetheresolutionofstallednegotiations.Mediationbringsparticularskillsintoplay.Thiscoursesystematicallyintroducessuchconceptsskillsandactivitiesandreinforcesthelearningwithnegotiationsimulationsthatrequiremediationtoreachsuccessfulconclusion.TopicsincludeThestagesofthemediationprocessKeydifferencesamonginterestsissuesandproposalsSelf-awarenessandeffectivecommunicationFactndingandcaseassessmentExplorationofalternativescenariosCreationofmodelagreementsDevelopmentoflastingsettlementsGradeonly.JonTownsendM.A.n5mtgsFNov1630-10pmSaSuNov2-39am-5pmandNov9-109am-5pmnCarsonHall14nPSY49042752units575IndependentLearningAResearchandPlanningPrerequisitesSurveyoftheFieldPracticeinConictResolutionandformalacceptanceintotheCerticateProgramandconsentofmentor.Onlineregistrationisnotavailableforthiscourse.Workingwithafacultymentorstudentsresearchanddesignalearningcontractinordertopursuetheirparticularinterestswithintheeldofconictresolution.Thecontractmayincludeformaltrainingoutsidetheprogramindependentresearchorstudyorexperientiallearning.PleasecontactBethWarnerProgramCoordinatorformoreinformation.CRNC.nPSY49542761unit338IndependentLearningBFinalProjectPrerequisitesSuccessfulcompletionofallcorecourseworkincludingIndependentLearningAandconsentofmentor.Onlineregistrationisnotavailableforthiscourse.Workingwithafacultymentorstudentsresearchanddesignalearningcontractinordertopursuetheirparticularinterestswithintheeldofconictresolution.Thecontractmayincludeformaltrainingoutsidetheprogramindependentresearchorstudyorexperientiallearning.PleasecontactBethWarnerProgramCoordinatorformoreinformation.CRNConly.nPSY49542771unit338