| Problem |
Solution |
1. The call did not connect. |
Check to be sure the IP address was entered correctly. |
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2. You cannot hear the other party. |
- Ask the other party to be sure they have not selected Mic Off.
- Use the Projector remote control to adjust the volume on the projector.
- Use the Tandberg remote control to adjust the volume on the Tandberg 880.
- If using external speakers, check to see that the speakers are turned on and that the volume is turned up.
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3. The other party cannot hear you. |
Check to be sure that you have not selected Mic Off.
There will be an on-screen indicator when the microphone is off.
Pressing Mic Off one more time will turn the microphone on. |
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4. You cannot see the other party. |
Use the projector remote control to check the video source.
It should be on Video Auto.
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5. The other party cannot see you. |
Use your remote control to select Main Cam.
You may have accidentally chosen Self view.
Push the Far End button on your remote control. |
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| Note: When disconnecting the unit, you must push the button that is above the microphone plug in order to unplug the microphone. |
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