The primary Residential Life staff member with whom students have contact is the CSA. Known as resident assistants on most campuses, the CSA must successfully complete a Foundations of Leadership class and laboratory series prior to the start of employment. Our student members participate in a spring pre-service, a ten-day training program in the fall, and weekly in-service training programs.

Working with approximately 35-70 assigned residents, the CSA provides personal support for individual students within the residence halls. To create a sense of belonging for the residents, they coordinate and implement a variety of programs, as well as participate with recreational, educational, and cultural activities. They also enforce University and Residential Community policies and help with roommate conflicts or other problems to help ensure a living environment in which residents respect each other.