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STUDENT HEALTH CENTER

Sonoma State University Student Health Center
PATIENT RIGHTS AND RESPONSIBILITIES

A Student Health Center patient has the right to:
  • be treated with respect and courtesy.
  • privacy and confidentiality.
  • receive information about his/her medical condition including the purpose, benefits, risks, possible side effects, and alternatives to proposed diagnosis & treatment efforts.
  • participate in individual health care decisions, including declining treatment.
  • know the name and qualifications of his/her health care provider.
  • request another provider or a second medical opinion, if desired.
  • timely access to initial treatment and return visits for follow-up medical care.
  • request or refuse release of his/her medical records in accordance with legal guidelines.
  • express grievances and/ or suggestions to the Health Center Director or other staff.
  • timely information about possible fees.
  • use another clinic, pharmacy, lab, or x-ray facility at his/her own expense.

A Student Health Center patient has the responsibility to:

  • provide full information about his/her medical history, symptoms, or concerns.
  • keep appointments or notify the Health Center in advance to cancel or reschedule.
  • discuss questions and concerns with his/her health care provider in order to understand the diagnosis and treatment and comply with medical advice.
  • understand and accept the consequences of refusing or not complying with treatment
  • seek appropriate medical treatment, including utilizing off-campus resources, if medical needs fall outside the scope or hours of operation of the Student Health Center.
  • promptly pay all fees and return all borrowed equipment.
  • be considerate of other Health Center patients and Health Center personnel.
  • strive to maintain a healthy lifestyle.