ORGANIZATIONAL DEVELOPMENT
A definition:
Organizational development is a top-down
management-supported, long-range effort to improve an
organization's problem-solving and renewal processes,
particularly through a more effective and collaborative
diagnosis and management of organization culture, with
special emphasis on formal workteam, temporary team, and
intergroup culture, with the assistance of a consultant -
facilitator and the use of the theory and technology of
applied behavioral science, including action research.
Kurt Lewin was a founder of the Organizational Development
(OD) movement. He described organizations as existing in a
state of "quasi-stationary equilibrium", which means they
tend to be stable and resist change.
Lewin felt the OD specialists task was to (1) unfreeze the
organization, (2) change it, and then (3) refreeze it in the
new configuration.
He utilized a method called "action research", which is much
like scientific research, except that adjustments are made in
the research strategy as feedback is obtained.