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Benner's Stages of Clinical
Competence
Benner's Application to Nursing of
the Dreyfus Model of Skill Acquisition:
The Dreyfus model posits that in the
acquisition and development of a skill, a student passes
through five levels of proficiency: novice, advanced
beginner, competent, proficient, and expert. These different
levels reflect changes in three general aspects of skilled
performance:
- One is a movement from reliance on
abstract principles to the use of past concrete
experience as paradigms.
- The second is a change in the
learner's perception of the demand situation, in which
the situation is seen less and less as a compilation of
equally relevant bits, and more and more as a complete
whole in which only certain parts are
relevant.
- The third is a passage from
detached observation to involved performer. The performer
no longer stands outside the situation but is now engaged
in the situation.
Think of your own areas of
experience in nursing. Rate your areas of nursing on an
"expertise scale" of 1 to 5, with 1 being "novice" and 5
being "expert" according to the descriptions
below:
- Beginners have had no experience
of the situations in which they are expected to perform.
Novices are taught rules to help them perform. The rules
are context-free and independent of specific cases; hence
the rules tend to be applied universally. The
rule-governed behavior typical of the novice is extremely
limited and inflexible. As such, novices have no "life
experience" in the application of rules.
- "Just tell me what I need to do
and I'll do it."
- Stage 2: Advanced
Beginner
- Advanced beginners are those who
can demonstrate marginally acceptable performance, those
who have coped with enough real situations to note, or to
have pointed out to them by a mentor, the recurring
meaningful situational components. These components
require prior experience in actual situations for
recognition. Principles to guide actions begin to be
formulated. The principles are based on
experience.
- Competence, typified by the nurse
who has been on the job in the same or similar situations
two or three years, develops when the nurse begins to see
his or her actions in terms of long-range goals or plans
of which he or she is consciously aware. For the
competent nurse, a plan establishes a perspective, and
the plan is based on considerable conscious, abstract,
analytic contemplation of the problem. The conscious,
deliberate planning that is characteristic of this skill
level helps achieve efficiency and organization. The
competent nurse lacks the speed and flexibility of the
proficient nurse but does have a feeling of mastery and
the ability to cope with and manage the many
contingencies of clinical nursing. The competent person
does not yet have enough experience to recognize a
situation in terms of an overall picture or in terms of
which aspects are most salient, most
important.
- The proficient performer perceives
situations as wholes rather than in terms of chopped up
parts or aspects, and performance is guided by maxims.
Proficient nurses understand a situation as a whole
because they perceive its meaning in terms of long-term
goals. The proficient nurse learns from experience what
typical events to expect in a given situation and how
plans need to be modified in response to these events.
The proficient nurse can now recognize when the expected
normal picture does not materialize. This holistic
understanding improves the proficient nurse's decision
making; it becomes less labored because the nurse now has
a perspective on which of the many existing attributes
and aspects in the present situation are the important
ones. The proficient nurse uses maxims as guides which
reflect what would appear to the competent or novice
performer as unintelligible nuances of the situation;
they can mean one thing at one time and quite another
thing later. Once one has a deep understanding of the
situation overall, however, the maxim provides direction
as to what must be taken into account. Maxims reflect
nuances of the situation.
- The expert performer no longer
relies on an analytic principle (rule, guideline, maxim)
to connect her or his understanding of the situation to
an appropriate action. The expert nurse, with an enormous
background of experience, now has an intuitive grasp of
each situation and zeroes in on the accurate region of
the problem without wasteful consideration of a large
range of unfruitful, alternative diagnoses and solutions.
The expert operates from a deep understanding of the
total situation. The chess master, for instance, when
asked why he or she made a particularly masterful move,
will just say: "Because it felt right; it looked good."
The performer is no longer aware of features and rules;'
his/her performance becomes fluid and flexible and highly
proficient. This is not to say that the expert never uses
analytic tools. Highly skilled analytic ability is
necessary for those situations with which the nurse has
had no previous experience. Analytic tools are also
necessary for those times when the expert gets a wrong
grasp of the situation and then finds that events and
behaviors are not occurring as expected When alternative
perspectives are not available to the clinician, the only
way out of a wrong grasp of the problem is by using
analytic problem solving.
[Reference: Benner, P. (1984).
From novice to expert: Excellence and power in clinical
nursing practice. Menlo Park: Addison-Wesley, pp.
13-34.]
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